Privacy Policy – How 777fe Game Protects Your Data

1. Introduction

This Privacy Policy describes how 777fe game ("we", "us", "the Platform") collects, uses, stores and shares personal information when you register an account, make deposits, play games or interact with any feature of the platform. It applies to all players who access 777fe game through a browser or through the mobile app available via the Download section.

By creating an account, you confirm that you have read and understood this policy. If you do not agree with any part of it, you should not register or continue using the platform. This policy should be read alongside our Terms and Conditions, which govern your use of the platform more broadly.

2. What Data We Collect

The data we collect depends on how you interact with the platform. Below is a breakdown of the categories and the specific information within each.

Account Registration Data

When you create an account, we collect your full name, date of birth, email address and a username. This is the minimum required to set up and identify your account. We may ask for your mobile number if you opt into SMS notifications or two-factor authentication.

Identity Verification Data

Before your first withdrawal or if your account activity triggers a review, we may ask for identity verification documents. This typically includes a government-issued ID such as your CNIC, passport or driving licence, and proof of your payment method. These documents are used solely for verification — they are not stored longer than necessary and are not shared with third parties beyond the verification service provider.

Payment and Transaction Data

We record all deposits and withdrawals processed through your account. This includes the payment method used (JazzCash, Easypaisa, Raast, Bank Transfer, cards or mobile wallets), the transaction amount in PKR, the date and the reference number. We do not store complete card numbers or mobile banking PIN codes — payment processing is handled by third-party providers who are bound by their own security standards.

Platform Usage Data

We collect data about how you use the platform — which games you play, how long you spend in a session, which sections of the site or app you visit and what bets you place. This data is used to maintain your account balance accurately, detect unusual activity, improve the platform and personalise your experience where applicable.

Device and Technical Data

When you access 777fe game, we automatically receive technical information including your IP address, browser type, device type, operating system and general location derived from your IP. This data helps us ensure the platform works correctly on your device and assists with fraud detection.

3. How We Use Your Data

We use the data we collect for specific, stated purposes. We do not use your data for anything not described here without first updating this policy and notifying you.

• Operating your account: Processing deposits and withdrawals in PKR, maintaining your balance and recording your gaming history
• Identity verification: Confirming you are who you say you are before allowing withdrawals or when triggered by unusual account activity
• Fraud and security: Detecting and preventing fraudulent transactions, bonus abuse, account takeovers and money laundering attempts
• Platform improvement: Understanding how players use the lobby, which games are most popular, and where technical issues occur — so we can fix problems and build better features
• Responsible gaming: Monitoring usage patterns that may indicate problem gambling behaviour and enabling the responsible gaming tools in your account settings
• Customer support: Accessing relevant account information when you contact support so we can resolve your issue efficiently
• Communications: Sending you account-related notifications such as deposit confirmations, withdrawal updates and security alerts. Promotional messages are only sent if you have opted in.

4. Who We Share Your Data With

We do not sell your personal data. Sharing is limited to specific third-party service providers who help us operate the platform, and it occurs only under contractual obligations that require them to protect your data.

Payment Processors

When you deposit or withdraw via JazzCash, Easypaisa, Raast, Bank Transfer, cards or mobile wallets, your transaction data is shared with the relevant payment provider to complete the transfer. These providers operate their own security standards and are responsible for data handled on their systems.

Identity Verification Providers

When verification is required, your documents are shared with the third-party verification service we use. This provider is contractually bound to use your documents only for the verification process and to delete them within the required timeframe.

Game Software Providers

Games in the lobby are provided by third-party developers. When you launch a game, your player ID and session token are shared with the provider to load the game correctly. Game results and win amounts are returned to our system to update your balance. Providers do not receive your full personal profile.

Legal and Regulatory Requirements

We may be required to disclose personal data in response to a lawful request from a competent authority. We will comply with such requests to the extent required by applicable law, and where possible, we will notify you before disclosure unless we are legally prohibited from doing so.

5. Cookies and Tracking

Cookies are small text files stored on your device by your browser when you visit a website. 777fe game uses cookies for functional and analytical purposes only — not for advertising.

Types of Cookies We Use

• Session cookies: Keep you logged in during your visit. These expire when you close your browser and are essential for the platform to work.
• Preference cookies: Remember settings you have chosen — such as your preferred game category or notification preferences.
• Analytics cookies: Help us understand how the platform is used in aggregate — which pages are visited most, where players encounter errors, and how navigation flows work. This data is anonymised and not linked to your personal identity.

Managing Cookies

You can control or delete cookies through your browser settings. Blocking session cookies will prevent you from logging in. Blocking preference cookies will reset your settings on each visit. Analytics cookies can be disabled without affecting core platform functionality.

6. How Long We Keep Your Data

We keep your data for as long as your account is active and for a defined period after closure. The retention period depends on the type of data and the reason for keeping it.

• Account and registration data: Kept for the duration of your account and for up to five years after closure, to allow for any post-closure dispute resolution or legal obligation.
• Transaction records: Financial records including deposits, withdrawals and PKR balances are retained for a minimum of five years in line with standard financial record-keeping practices.
• Identity verification documents: Retained only as long as needed for the verification process, then deleted — typically within 30 to 90 days of verification being completed, unless a legal hold applies.
• Usage and session data: Generally retained for 12 to 24 months for analytics and responsible gaming monitoring purposes, then anonymised or deleted.
• Support correspondence: Kept for up to two years after the issue is resolved, in case the same issue recurs or a related dispute arises.

When data is no longer required and no legal obligation requires its retention, it is securely deleted or anonymised so it can no longer be linked to you.

7. Your Rights Over Your Data

You have the following rights regarding your personal data held by 777fe game. To exercise any of these rights, contact our support team through the live chat option in your account or via the email address listed in this policy.

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your data is inaccurate or incomplete, you can ask us to correct it. Basic account details such as your email address can also be updated directly in your account settings.
• Right to deletion: You can ask us to delete your personal data. We will do so unless we are required to retain it for legal or financial record-keeping purposes, in which case we will explain what we are keeping and why.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to data portability: You can request your data in a structured, commonly used format so you can transfer it elsewhere if you choose.
• Right to withdraw consent: Where our use of your data is based on your consent — such as for promotional communications — you can withdraw that consent at any time without affecting any previous processing.

8. Data Security

We take data security seriously and have implemented a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

• All data transmitted between your device and our servers is encrypted using industry-standard TLS encryption
• Personal data stored in our systems is encrypted at rest
• Access to personal data within our organisation is restricted on a need-to-know basis and protected by authentication controls
• Payment processing is handled by PCI-compliant providers — we do not store full card numbers or mobile banking credentials on our own servers
• We conduct regular internal reviews of our security practices and respond to identified vulnerabilities promptly

Despite these measures, no online system can guarantee absolute security. If you believe your account has been compromised, contact support immediately so we can take protective action. You can also change your password at any time from your account settings.

9. Minors and Age Verification

777fe game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that an account has been registered by a minor, the account will be closed immediately and any data associated with it will be deleted, except where retention is required for fraud prevention or legal purposes.

If you believe a minor has registered an account using your details or a falsified identity, please contact our support team as soon as possible so we can investigate and take appropriate action.

10. Third-Party Content and Game Providers

The 777fe game platform includes games developed and operated by third-party software providers. When you launch a game, you are interacting with software from that provider delivered within our platform environment. These providers may process certain technical data — such as your session token and game actions — on their own systems to deliver the game and return results.

We select providers who meet acceptable data protection standards and require them to handle any shared data only for the purpose of delivering the game. However, we encourage you to be aware that third-party providers operate under their own privacy practices for data handled on their side. Our policy covers only what is collected and processed by 777fe game directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to our data practices. When we make material changes, we will post a notice on the platform before the changes take effect and update the "last updated" date at the top of this page.

Minor clarifications that do not affect your rights or how your data is used may be made without a prominent notice. We encourage you to review this page periodically so you are aware of the current policy. Your continued use of the platform after a revised policy is posted constitutes your acceptance of the changes.